A Questionnaire on Stockholder-Management Relationship

The Analysts Journal
Volume 3, Number 4, Fourth Quarter 1947
Published by The New York Society of Security Analysts

Questionnaire on Stockholder-Management Relationship

by Benjamin Graham

In June 1947 the writer of this report sent a questionnaire to the members of the New York Society of Security Analysts, comprising seven questions on stockholder-management relation­ships. A total of 573 replies was received. It is our intention to include the results of this questionnaire in a comprehensive re­vision of our textbook, Security Analysis, on which the coauthors are now engaged. The members of NYSSA may be interested in the following discussion of the various questions and of their answers thereto.

Question 1: Do you believe that the competence of manage­ment is a practical consideration in the selection of securities?

Yes  558
No 14
No answer  1

Discussion: The keyword in the question is "practical." Every­one will agree that the competence of the management has a most important effect on the success of any stock investment. But can that competence be appraised by a security analyst in such wise as to enter into his selection of common stocks? The analysts themselves have answered overwhelmingly in the affir­mative. Clearly, they do try to form some idea of management competence in their practical work of analyzing securities.

Question 2: Of 100 listed companies taken at random, about what percentage do you think would have a fully satisfactory management?

The replies covered a wide range and are summarized as follows:

 Per Cent "Fully Satisfactory


No estimate




The mid-point of the estimates is under 50%.

Discussion: Most of the analysts were willing to express some idea, admittedly rough, of the prevalence of good or poor management. We used the phrase "'fully satisfactory" withoutexplanation. In our view the management would be "fully satis­factory" if no concrete criticism could be offered against it. Those not entirely satisfactory might deserve to be retained, butpresumably their methods could be improved on. The replies show a very wide variation in the view of our members as to the prevalence of "fully satisfactory" managements. Regardless of just how the phrase might be construed, the median figure of un­der 50% would seem to signify that in the minds of security analysts there is wide room and perhaps need for changes in managerial methods or personnel.

If the analysts are right on this point, then it would seem that stockholders, as the owning groups, should interest them­selves actively in the question of managerial competence. Where it seems to be lacking, they should take whatever steps are rea­sonably appropriate to improve the situation. In the opinion of the writer, if as low as 10% of the corporate managements are unsatisfactory, it would mean that the issue is of real significance in the investment field.

Question 3: Do you favor cumulative voting for directors?

Yes 349
No 169
No answer 55

Discussion: Cumulative voting is one means by which a fairly large minority group of stockholders can exercise some part of the managerial function by securing representation on the board of directors. Nearly half the states have made cumu­lative voting mandatory;* in most others it may be provided for by inclusion in the charter or by-laws. If the majority view of our members on this point is sound, stockholders would be well advised to introduce cumulative voting in their respective cor­porations. This can be accomplished by voting a resolution to that effect at an annual meeting.

The incumbent management is likely to oppose such a reso­lution, as in some way threatening its position, and to make the issue one of general confidence in its integrity and ability. The typical stockholder almost automatically backs the management in matters of this kind. Thus the proponents of cumulative vot­ing or any similar corporate reform will be fighting against heavy initial odds. They can be overcome, however, by a per­sistent campaign of education, which must lean heavily on the support of security analysts and other financial authorities.

Question 4: Do you believe that a majority (or a substan­tial minority) of the directors of the typical corporation should be independent of the operating management — in particular, that they should not be recipients of salaries or other substan­tial income from the corporation?

A majority 291
A substantial minority 120
Neither 80
No answer 82
Discussion: Critics of our corporate machinery often con­tend that the typical board of directors, although in theory the selector and appraiser of the operating management, does not in fact exercise independent judgment in this field. This is clear­ly the case where the officials themselves constitute a majority of the board, or where the majority is made up of themselves and other directors closely associated with them by ties of friendship or function.

Our question implied a fairly radical solution of this prob­lem, by making the majority or a substantial minority of the board independent of the operating management. Since three replies were possible, there was a wider distribution of answers to this question than to the others. Over half voted in favor of a majority of independent directors, and more than four fifths of those expressing an opinion preferred either a majority or a substantial minority.

In the writer's opinion, the prevailing view here is eminent­ly sound. It would be appropriate for stockholders to move to change the setup of many corporations so as to provide a ma­jority—or at least a substantial minority—of independent stock­holder-directors. We do not imply that when the officers domi­nate the board the result is always unsatisfactory to the share­holders. On the contrary, a number of our most successful cor­porations have had such an arrangement. But certainly these companies would not have been hurt by the presence of sev­eral representative outside stockholders. And many relatively unsuccessful corporations might have greatly benefited by the injection of new and independent thinking into their boards.

On this point we should like to quote from a letter sent us in answer to our questionnaire by a member holding a high posi­tion in one of our leading banks:

It is my opinion that the primary job of a director is to see that there is good management. If a majority of a board are members of the management, that makes it self-perpetuating, and it is impossible to get rid of a management that is bad. I think it is extremely impor­tant that a majority of a board should be independent of the operating management. However, they should have salaries in an amount that would make it possible to attract the right kind of men to those boards and to compensate them adequately for the risks they take as directors. It is becoming more common every day to pay directors salaries up to $5,000 and in some cases as high as $10,000.

The suggestion that a fair-sized annual salary be paid to independent directors was made in several of the replies. Such compensation would ordinarily not be so substantial as to make the directors the equivalent of additional operating personnel.

Question 5: If a company's average earnings fail to show a reasonable return on the stockholders' equity, and if they are substantially lower than in the industry as a whole, do you be­lieve that this fact calls for inquiry by shareholders?

Yes  539
No  18
No answer  8

Discussion: This question shifts the emphasis from the make-up of the management to measuring its results. If poor management is to be improved on, it must first be identified as poor. The test given in the question affords primafacie evi­dence of the need for improvement. We do not suggest that if the results are bad the managers should be changed—as usu­ally happens in baseball—but only that the owners then pro­ceed to look carefully into the question.

The overwhelming vote in favor of an inquiry by share­holders, in such cases, might seem a bit surprising when we re­flect that such action is almost unheard of in practice. In our view this vote is perhaps the most significant in the question­naire, because it highlights the wide gulf between what should happen and what does happen in stockholder-management rela­tionships.

Machinery for setting up such an inquiry by shareholders is readily available. As in the case of cumulative voting, all that is needed is an appropriate resolution at an annual meet­ing. The resolution should call for a study of the methods and general efficiency of the management to be made by established experts in the field, who should report directly to a committee of independent stockholders named in the resolution.

The problem, of course, is to push through such a resolu­tion, when justified, even against the management's opposition. If the security analysts would support stockholder efforts of this kind in practice—as they apparently favor them in theory—it would not be long before this technique is widely adopted as a means of improving the position of the ownership interest.

Question 6: Do you believe that it is the duty of the direc­tors to pay such dividends, within the average earnings of the business, as will be reasonably commensurate with the intrinsic value of the shares, as they determine such value?

Yes  329
No  162
No  answer  74

Discussion: One source of complaint by stockholder is in­adequate dividends. The management invariably justifies a nig­gardly dividend on the ground that the company and the share­holders will benefit from keeping the earnings in the business. The question implies as a simple criterion of proper dividend ac­tion that, where earnings are large enough, the stockholders should receive a dividend commensurate with the value of their investment. Under present conditions an appropriate rate would be not less than 4% on such value. Since the latter term is sub­ject to much argument, our question implies that the directors form their own idea of the value of the enterprise and then do their best to keep the dividend policy reasonably in line with that value.

A number of replies remarked that dividend policy must take into account the company's financial position and needs as well as its average earnings. This is undoubtedly true. A weak financial position clearly calls for conservatism in dividends. But a real controversy generally arises when the management has expansion in mind. The stockholders might well contend that such expansion would be better financed through the sale of additional stock rather than by withholding dividends, since the latter choice often condemns their shares to both an unduly low income and an unduly low market price. Which policy should be followed to finance expansion will depend on the particular case. But it would be of advantage to stockholders if directors were guided by the premise that they should pay a reasonable dividend on the reasonable value of the stock, unless compelled to act otherwise by conditions which left them no sound alter­native.**

Question 7: Do you believe that it is the duty of the man­agement to transmit to stockholders any offer to purchase a sub­stantial number of shares at more than current market price?

Yes  477
No  67
No  answer   21

Discussion: One way of improving unsatisfactory manage­ment is through acquisition of control by new interests. They are sometimes willing to pay well above the market for such control, especially since the market might be quite depressed because of the shortcomings of the incumbent management. Our members take what seems the obvious view that every stock­holder is entitled to decide for himself whether or not to accept such an offer for his shares. Yet managements have been able to find legal sanctions for refusing to make such offers available to the owners of the business. As in other matters covered by this questionnaire, the difference here between the opinion of the security analysts and what actually happens indicates clearly that stockholders should wake up.

*In 1941 these were: Arizona, Arkansas, California, Idaho, Illinois, Kansas, Kentucky, Michigan, Mississippi, Missouri, Montana, Nebraska, North Dakota, Pennsylvania, South Carolina, South Dakota, Washington, West Virginia, Wyoming. Minnesota, Ohio, and North Carolina have mandatory cumulative voting under certain conditions.

**Compare the following from the Wall Street Journal of August 7, 1947, in discussing stockholder relations: "Company officers privately tell Ex­change representatives that the best stockholder relations are steady dividends at a satisfactory rate." (Italics ours)

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